Wednesday, May 2, 2007

The .TV extension is getting a BIG BOOST!

WOW is all I can say. Even though this domain extension has been out for a while, I have never seen so much interest in it as I have right now. While Demand Media just had their press release (check it out here) and now that they are offering free tools to help you build a site (check that out here) it will be an amazing journey through the process.

There are also a few sites to help along the way too. Just check out these sites and see what you find to help the BOOST:

AllThings.tv
Exclusively.tv

And there is also a great forum too, check out this post on Namepros here which list's a bunch of sites that have already been created using these tools.

I have one question to ask (and I know this is not a good question because I already know the answer) - Does any other domain extension give you tools to use, for FREE?

Customer Service and YOU ...... my thoughts

Well, just recently I was pondering customer service issues. I went to have some lunch at one of my favorite places (Subway) and after getting my lunch I noticed on the counter that they are now selling pretzels! They have pizza, cheese, plain and a couple others as well, and I thought, wow, when did they start selling these? So, of course I asked.

Funny thing is though, in America where I live, near one of the largest cities in the WORLD, Chicago, there are a lot of people who do not speak english, and thats fine, not a big deal as America is a Great Big Melting Pot!

After asking this SIMPLE question - "Hey, When did you guys start selling Pretzels"

Not ONE person in the store understood my question!

The first thing that someone asked is if I want to buy one? I said, I just wanted to know when you started selling them. To my surprise, nobody could answer. Not only that, but nobody understood - still! Grrrrrrrrr.

I personally think that if business owners want to hire people that do not speak english, thats fine, no problem at all!

Just do NOT put them in front of end user customers, especially me!

Do you have any customer service stories you would like to share? Please, leave a comment and share it with the world :)